Find answers fast or reach our team directly. Response times below.
| Plan | First response | Channel |
|---|---|---|
| Free | 72 hours | |
| Pro | 24 hours | Email + Discord |
| Agency | 4 hours business / 24h weekend | Email + Discord + Slack Connect |
Sign in, go to Dashboard › Sites tab, click Add Site, paste your URL, and select your niche. Verification takes under 60 seconds.
Match-to-published averages 18 hours. AI Watchdog then monitors the new link every 12 hours.
Credits are non-refundable but never expire. Subscription plans can be cancelled anytime; you keep access until the end of the billing period.
Common reasons: DR below 10, fewer than 5 indexed pages, adult/gambling/PBN content, or no clear niche signal in the homepage HTML.
In direct exchange, Site A links to Site B and B links back to A. Google can spot this pattern. In the ABC method, A links to B, B links to C, and C links to A — no reciprocal footprint.
Link removed, link goes 404, link becomes nofollow, anchor text changed, host page becomes noindex, or host page response time exceeds 10s.
For account, billing, or technical issues, email support@positivebacklink.com. For partnerships, partners@positivebacklink.com.